When a service supplier liable for the operation, maintenance and servicing of an evaporative cooling plant wanted to have larger pump control whereas increasing worker security and technical service efficiency it turned to ProMinent’s smartphone app, DULCONNEX.
As a service provider, Suez Water Technologies & Solutions (WTS) France is liable for the operation, upkeep and servicing of all types of crops with solutions and providers, including evaporative cooling vegetation. In the case described beneath, Suez is not solely liable for the technical tools and maintenance of the plant, but also for on-site technical service within the event of system failures or course of malfunctions.
Hygienic operation Evaporative cooling techniques carry an elevated danger of microorganisms and pathogens, similar to legionella. Warm temperatures between 25° and 50°C favour germination. The disease-causing micro organism are transmitted via the evaporating water. The droplets with the pathogens spread in the air and are inhaled. Even a small number of germs is enough to cause critical diseases corresponding to Legionnaires’ illness, Legionella pneumonia.
It is subsequently essential to ensure hygienic operation of the evaporative cooling methods. This is completed by means of appropriate biocides, that are dosed into the cooling water in small effective quantities. Their use is important to rid the interior of the cooling towers of legionella and to disinfect the cooling water.
ProMinent GmbH’s gamma/ L collection solenoid diaphragm metering pump has been used for years to feed chemical compounds into the system. Suez staff, who check the pump settings on website and make adjustments if essential, have been uncovered to excessive risks with each use thus far as a result of chemicals, that are considered hazardous to health.
Therefore, the French company decided to make use of the clever gamma/ X dosing pump with built-in Bluetooth module. The confirmed bestseller not only impresses with its user-friendliness, integrated strain measurement and precise dosing efficiency. The gamma/ X also has an built-in Bluetooth module that allows remote management of the pump from a secure distance by way of smartphone utilizing the DULCONNEX Blue app. All staff need is an Apple or Android-based cellular gadget (smartphone or tablet) and the free app from ProMinent.
The DULCONNEX Blue App With the assistance of the DULCONNEXBlue app, service technicians can easily control the pumps of the gamma/ X series by way of smartphone from a secure distance. เกจ์ออกซิเจนsumo allows central access to all knowledge of the connected gadgets. This implies that the present performance knowledge of the system can be known as up remotely, settings may be adjusted in real time or the delivery rate and dosing amount may be regulated immediately. This offers a fantastic benefit especially in industrial utility areas the place pumps are generally troublesome to entry or protected by excessive security measures. The use of the DULCONNEX Blue app not only elevated security for their service technicians, but additionally made the beforehand advanced and time-consuming process significantly more efficient. This is greatest illustrated by the outline of the service state of affairs with a conventionally monitored and controlled metering pump compared to a service name with a wise app-controlled metering pump.
Without remote access Generally, in any application the place hazardous chemical compounds are processed, pumps must be outfitted with an applicable safety cowl to guard staff. Making modifications to the pump settings or viewing the present efficiency information in these functions is always associated with a high safety risk for the service technician.
Therefore, before using the gamma/ X, when a service case or error/problem message occurred, a plan of measures and safety measures had to be drawn up first and accredited by the operator of the evaporative cooling system before a service technician might make his method to the system. On site, he then needed to establish himself, register for entry to the plant and put on appropriate protective equipment.
Only after donning the protecting gear was entry to the evaporative cooling plant involved granted. There, the service technician learn out the pump values and settings and recorded them manually. After removing the protecting equipment and leaving the system, the manually recorded information then had to be transferred to a digital report.
Remote access by way of app Since switching to the progressive gamma/ X solenoid-driven diaphragm metering pump with DULCONNEX Blue, the trouble required for on-site service has been simplified. If no maintenance work needs to be done, the service technician can drive to the neighborhood of the manufacturing facility building, authenticate himself from the car and set up a safe connection to the pump via his cell system. He accesses the pump values and settings via app and exports all relevant knowledge to a digital report on the touch of a button. The entire creation and approval course of throughout the framework of a measures and safety plan in coordination with the plant operator is eliminated. The threat from contact with chemical substances in the process just isn’t only lowered, but prevented altogether.
Win-win scenario For the previous 12 months, SUEZ WTS France has been utilizing the confirmed gamma/ X solenoid diaphragm metering pump with Bluetooth function for the secure and exact feeding of biocides into evaporative cooling methods. Thanks to the innovative pump management via app, it was attainable to significantly shorten the operating and upkeep processes at the vegetation in service, thus saving time and costs. At the same time, the safety of the company’s personal workers was increased and the risk significantly lowered throughout every operation.

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